Ablecargo.Com

Dec 15, 2008 by Guest72764

As sad as it is, we cannot recommend this company at all! We paid for shipping and door to door delivery (San Diego... (More) As sad as it is, we cannot recommend this company at all! We paid for shipping and door to door delivery (San Diego to Aachen, Germany) over 700 US$ for just one square meter (8 boxes)! It's now 4(!) months since we dropped off our boxes with personal effects at AbleCargo and we are still waiting for the delivery. They promised us that it would be 8 weeks. But as soon as we were charged for shipment and the boxes had left the US, AbleCargo seems to not care any more. The delivery is now stuck in German customs and Interglobal, their German shipping partner who is in charge for customs clearance and the delivery to our apartment, is just not taking care of it. Despite nearly daily requests via email and telephone, they still have not managed to deliver our effects. The German company Interglobal today confirmed that "other customers are waiting just as long". Moreover, we now learned that they will not carry out the customs clearance as promised since it's an "unusual case", and asked us to appear at local customs in person. At the same time AbleCargo who promised a full service leaves us alone to handle the situation with the German Partner Interglobal, who is just refusing to deliver. I simply cannot fathom how these two companies are staying in business. Looks like we will have to involve our lawyer now, as sad as it is. Poor service and nerve-racking for all parties.  (Hide)

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