3 Techs Inc

Mar 5, 2008 by Guest77723

My equipment was supposed to take 5 days to diagnose, and 10-15 to repair. On day 18, I still have no diagnosis. ... (More) My equipment was supposed to take 5 days to diagnose, and 10-15 to repair. On day 18, I still have no diagnosis. Despite our inquiring on the days and times 3 techs tells us to call, there is never anybody in the office who knows about our order. We have caught them lying on the phone once already ("waiting on a part" -- when there has not been a diagnosis), and they alternate between rudeness and promising to return the call, which, thus far, has yet to happen. Perhaps when the finish the job I will be happy with the results, but the experience says to stay far, far away from 3 techs.  (Hide)

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