April 11, 2017Their branches in Orange County, CA are under staffed. E.G. - 511 S. Grand Ave., Santa Ana, CA branch:1. Currently only 1 staff member there; just the Asst. Mngr. - no onsite Manager, no janitor or Maintenance person; just 1 person doing it all while gate hours are 6 am to 10 pm.2. People (renters and non renters) unlawfully live inside rented and vacated storage units, licing inside units for months, before any complaint to Extra Space management is even looked into.3. There has been an ongoing rodent problem there at this facility for over 1 1/2 years. 4. Areas at facility's outside units stink of feces and urine from people dumping human urine there that dump in front of other peoples rented storage units and urine dumped in the roadway in front of outside storage units.5. This facility was managed and maintained better when a manager named Chelsea worked there. She did regular patrols and kept druggies, squatters, low lifes & rodents away or at bay.6. Good renters are getting their belongings contaminated by horrible odors from mice feces and urine, and by human urine waste improperly or unlawfully disposedvof there. The urine odors do not come off everything - especially the rubber items, papers and likewise items. Your belongings get corrupted, contaminated and some of your belongings has to get thrown away. Extra Space isn't reimbursing for your losses.7. The gate hours of 6 am to 10 pm is allowing squatters and low lifes, especially when a facility is under staffed or if the employees don't do their job or care about people living inside storage units there. 8. Renters' rent payments dropped off in mail slot have been known to mysteriously disappear, never to be found. This causes ID theft worries and a person forced to close bank account (s), plus the expense of ordering new checks to new bank acct.9. Contacting corporate office is a waste of time. When you ask for Legal Dept., the response is "there is no Legal Dept.". The same scenario when you ask for Customer Service or to speak to anybody in authority there. You get the response "I'm sorry but nobody here can speak with you and you cannot leave a voice mail, not do we have any email address or phone number to give you to speak to anybody in authority here."10. Wish I knew this 2 years ago when I spent close to $2,000 moving a house and garage full of stuff into storage units at Extra Space.11. Years ago Extra Space was a defendant in a class action. That should have been a red flag. 12. Now my belongings are imprisoned in the storage units because the human urine dumpages smell so strong outside the units doors. The urine odors contaminate &/or destroy your belongings if you open your unit doors and expose them to the urine odors outside your door.13. I would not recommend this storage facility to anyone. It's all about Extra Space having deaf ears, giving deceptive ads and false promises, and making money off the public, to keep their shareholders happy.

This place is very clean and state of the art . I felt very much as ease with the security and friendly staff! I would highly recommend to anyone .

I Found That ExtraSpace Storage Has the Best Deals In Town, My Experience in Bellmawr NJ Was an Excellent One. Rich The Manager and his Assistant are There to help in anyway possible to make this a no Hassle Project. I Highly Recomend this Place

After the first year, your rates will increase above what you agreed too and higher then the posted rate.

I store at extra space storage, but am looking for another company to deal with. They raise the rent every six months as a matter of policy. So, the free first month's rent amounts to nothing. I started out paying $40 per month a little over a year ago, and it's now $60 (this is a 50% increase in one year). It's slated to go up again soon. They never mentioned this policy when I signed up. Might have been in the fine print of the lengthy contract--but I do read those things, and I don't remember seeing it. It would have stopped me from renting with them. It's a clean facility and the people are nice, but I really don't care to be ripped off like this. If you go with Extra Space, read the fine print, and make sure you understand what you're getting into. They also require you to buy insurance if you don't already have it. Shop around. There are lots of clean and secure places out there who won't try to screw you. I'll be moving to one next week.

I store at extra space storage, but am looking for another company to deal with. They raise the rent every six months as a matter of policy. So, the free first month's rent amounts to nothing. I started out paying $40 per month a little over a year ago, and it's now $60 (this is a 50% increase in one year). It's slated to go up again soon. They never mentioned this policy when I signed up. Might have been in the fine print of the lengthy contract--but I do read those things, and I don't remember seeing it. It would have stopped me from renting with them. It's a clean facility and the people are nice, but I really don't care to be ripped off like this. If you go with Extra Space, read the fine print, and make sure you understand what you're getting into. They also require you to buy insurance if you don't already have it. Shop around. There are lots of clean and secure places out there who won't try to screw you. I'll be moving to one next week.

I store at extra space storage, but am looking for another company to deal with. They raise the rent every six months as a matter of policy. So, the free first month's rent amounts to nothing. I started out paying $40 per month a little over a year ago, and it's now $60 (this is a 50% increase in one year). It's slated to go up again soon. They never mentioned this policy when I signed up. Might have been in the fine print of the lengthy contract--but I do read those things, and I don't remember seeing it. It would have stopped me from renting with them. It's a clean facility and the people are nice, but I really don't care to be ripped off like this. If you go with Extra Space, read the fine print, and make sure you understand what you're getting into. They also require you to buy insurance if you don't already have it. Shop around. There are lots of clean and secure places out there who won't try to screw you. I'll be moving to one next week.

I work at one of the EXTRASPACE storage facilities. This is a good company with excellent, clean, and secure storage. I enjoy working there and we get alot of referals and repeat business. I love my job, and the people I work with.

They have some pretty good prices on storage space in case you need something to be stored go to these guys.

The gang at 130 Lincoln St in Brighton is the best. The prices over there are the lowest in the whole city. I have both my commercial and personal condo storage there.

very good deals