i.e., A local favorite, or highly recommended becauseThis company was difficult to deal with. We were primarily dealing with Emily Brimley. They agreed to the job and the deadline so that we had our sign for the grand opening of our business. The sign was supposed to be completed by Feb 28th for the grand opening on March 4th. The sign was finally installed on March 6th. 2 days after our Grand Opening. Emily told us that she was sick for 10 days and that's why the sign wasn't completed. She has nothing to do with production and that should not have affected the production of our sign. Her next excuse was that her crane operator was out due to a surgery. There was no accountability for missing our deadline. Everything was "out of my control". She sent a text saying she was really sorry and would "deeply discount" our sign. What she ended up discounting was 4 hours labor that should not have been charged to begin with and the mounting brackets. We were promised a discount of