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Jun 7, 2013
Jun 7, 2013
Altaquip2161 Salem Industrial Dr, Salem, VA24153 USA
My wife bought me a zero turn mower for my birthday which was very thoughtful. However, she bought it from a big box store, not a good idea, and she bought a three year service contract, a very bad buy. It was farmed out to Altaquip. This is the m... (More) My wife bought me a zero turn mower for my birthday which was very thoughtful. However, she bought it from a big box store, not a good idea, and she bought a three year service contract, a very bad buy. It was farmed out to Altaquip. This is the most disorganized and unreliable company I have ever seen. After sitting home for two whole days in two different weeks they finally picked up my mower for repair on the third week. There has been NO communication since pick up. The mower was bought at Lowes and they call to check on it and get no response as well. The service has been horrible. Do not buy a service contract that will go to Altaquip. (Hide)
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