We have worked with Chris (Accurate Telecom) for several years in the course of both maintaining, updating, and upgrading our business phone system. Chris is truly a pleasure to work with, and has never let us down.

It's not often that you find a vendor who not only knows their area well, but can explain various options in layman's terms that a non-technician can understand. It's refreshing to be able to let Chris know what we want to do, and let him come up with the most efficient and cost effective way to actually do it. Whenever we need new equipment or new components, he always comes through with exactly the products we need at an excellent price point.

As a project manager, I work with a multitude of vendors on a daily basis. Chris is truly an exception to the norm and will always have our communications business.

I called Accurate Telecom, Inc. with a minor emergency, as I had recently discovered that my telephone vendor had closed his doors. I spoke with Chris, the lead technician, and he informed me that they would help me without hesitation. They were available within a few hours, but even made a few suggestions of things to try before their tech arrived. My system is an older one, purchased back in the early 2000's but they were able to find parts for it and got us back up and running in short time. The tech that came out was professional, neatly dressed, and very humble. He didn't speak over-my-head with tech-talk, he explained everything to me so that I understood what he was doing and what it would take to solve the problem. I recommend them every time I hear another business having phone troubles, or perhaps looking for a new system!

The company to deal with is Accurate Telecom here in Pinellas County! They jumped when we told them that our phone system was down. Within minutes of taking the call, and after asking some simple questions, the owner, Chris, said that he would dispatch technicians to our site to determine what was wrong and to get our system back up and running as quickly as possible. They did just that! They were here within two hours, and gave us the options to fix the issues we had, surge related problems of some type that apparently "killed" our line cards (I have no idea what a line card is); but, they were able to get us back to work within an hour or so and all at a fairly reasonable price. They also strongly suggested that we have them install high-quality surge suppression at this time. We had opted against that during the original install to keep the price down, except for a backup battery, which apparently doesn't do much during surges on phone lines, because it only "protects" the power.