Barrett Executive Transportation

Mar 6, 2009 by cfischerman11

This organization was a complete failure with our Wedding transportation. We had an agreement with them to shuttle... (More) This organization was a complete failure with our Wedding transportation. We had an agreement with them to shuttle all of our wedding guests from our hotel in Sacramento to the Firehouse in Old Sac starting at 5:30 pm. My wife and I had pictures after the ceremony and showed up at the hotel about an hour and a half later and the shuttle was sitting there with a handfull of upset guests. Turns out the shuttle would not take any of our guests until either myself or my wife instructed them to do so, but they never told us we needed to do that before hand and admitted that they didn't. They said we should have known that the driver would need more specific directions from us specificaly, which was the last thing we wanted to do on our wedding day. Needless to say, we paid the shuttle for 3 hours, almost 130 guests paid for cabs to get the the reception, and they refused any kind of discount or refund.  (Hide)

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