Ambiance Salon and Spa

Nov 27, 2006 by User-1 from Woodland, CA

unprofessional
I made an appointment a month in advance for a couples massage. The week came in which I was having the massage, and... (More) I made an appointment a month in advance for a couples massage. The week came in which I was having the massage, and I tried to verify my appointment via phone (left a message), and via email. I finally got a response the day before and it verified my appointment. On the day of the massage I arrived early (15 minutes). It was at a small house on a busy street with barely any parking.... I went and knocked on the door and there was no response. So we sat in the car and waited. We waited an hour... called twice and left messages... knocked on the door multiple times, and finally left. Nothing... no one. It is more than a week later, and I still have heard nothing from them, no explanation, no apologies... Do not go to this spa!!!!  (Hide)

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