I agree worst Lowe's ever. It needs to be looked into by someone who cares. Employees don't care and they don't know what they are doing.

I agree worst lowes I have been in. No customer service, no one can give you advice about any of the merchandise. I had the paint mix person ask me how I knew what paint to pick out between flat or semi, she said she has no clue on stuff like that. All employees seem to hid from customers, when I do need help locating a particular item I find them all huddled in an obsecure corner checking out their cell phones. Save your time shop local or order online from someplace else.

This lowes has the best customer service they were prompt in helping me find the plumbing parts I needed.

The Lowes in Ruston has the worst customer service of any chain store I have ever been in. EVERYTIME I have to shop there I have to seek out an employee to help me find what I am looking for. None of the employees in any department express any interest in assisting customers. This is common knowledge in Ruston and I know for a fact that many potential customers avoid going there due to the lack of customer servce. When I was there last there were only two checkout employees and one of them was handling all incoming calls. After I waited several minutes for her to finish a call from a dissatisfied customer, she was spoke very sarcastically about the customer as she checked me out. I suspect there are major issues with the management of the Ruston store, because emplyees consistently display a negative attitude. I do not intend to do business there anymore and would not regret seeing them go out of business