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Feb 23, 2014
Feb 23, 2014
Cenex401 Highway 2 SW, Rugby, ND58368 USA
I have been a long time resident of Rugby and customer of the Cenex c-store on highway 2 in Rugby, but I have recently noticed a disturbing trend. The cashiers, mostly male, have a less than professional appearance (scraggly beards, wrinkled and di... (More) I have been a long time resident of Rugby and customer of the Cenex c-store on highway 2 in Rugby, but I have recently noticed a disturbing trend. The cashiers, mostly male, have a less than professional appearance (scraggly beards, wrinkled and dirty uniforms), lack of basic customer service skills, are rude and use fowl language in the presence of customers. The store is often dirty, restrooms are filthy and not properly stocked, trashcans overflowing with trash. Has there been a recent change in management? I hope someone in management takes this to heart and makes some much needed improvements at this store especially with the staff. This store needs some effective leadership and supervision. Not sure what has happened recently but this store has taken a turn for the worse. Please fix this. (Hide)
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