Union County Landscape & Supply
1455 Saint George Ave, Roselle, NJ 07203
908-620-9200
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11/04/10
Provided by YP.comThis summer I did business twice with Union County Landscape & Garden Supply. First time was for bluestone chips for under my new deck. Price was competitive and delivery was SUPER quick! I called and placed my order in the morning while I was at work, and the delivery was sitting in my driveway by the time I got home!!
Second time was for stone pavers and accessories. The pricing was competitive and delivery was also quick.
Unfortunately, after I received the delivery, the appearance of the paver product failed to impress me (it was extremely white & chalky). So I contacted the business owner (Jim) and he explained that it was most likely "efflorescence" that I was seeing (which is due to the manufacturing process).
At my request Jim re-ordered a slightly different paver by the same manufacturer. Same problem with order #2!!
Jim was very gracious and really tried to work with me to ensure my satisfaction.
He even offered me the opportunity to speak to his sales rep. I did call the rep, but I guess he had more important matters to attend to since I never received a callback! That's very BAD customer service in my book!!
Too late now to do this project, so I'll be seeing Jim next spring. He's a great guy and he really demonstrated to me that he knows how to ensure customer satisfaction.
I highly recommend this business to anyone looking for a fair deal and reliable service! Bonus is that they're located in an Urban Enterprise Zone (which means only 3.5% NJ sales tax!)
05/03/10
was able to find all my garden needs. the people that work thereare helpful , honest , and polite will defintely go back
03/23/09
Union County Landscape & Garden Supply located along St. Georges Ave. in Roselle, NJ has everything you need, the owner/manager is friendly, cooperative & very knowledgeable - also I purchased the best christmas tree I've ever had there back in December - Scott, Union, NJ
- Hours
- Mon - Sat 7:30 am - 5:00 pm
- Categories
- Landscaping Equipment & Supplies, Garden Centers, Lawn & Garden Equipment & Supplies, Nurseries-Plants & Trees
- AKA
Union County Landscape & Garden
Union County Landscape & Garden Supply