Action Rent All

Jan 30, 2008 by User from Gaylesville, AL

Very misleading about rental rates. Had equipment for less than 5 min/79.50 charge!
Eddie rents wanted 4.50/gal. of fuel which was not used in 5 min. We rented equipment that could not be used, as soon... (More) Eddie rents wanted 4.50/gal. of fuel which was not used in 5 min. We rented equipment that could not be used, as soon as we knew this we called eddie rents. We were told we could bring the equipment back at the minimum per hour charge. When we got there to return equipment which had less than 5 min. on the hour meter, he instantly informed us of a 75.00" just because he can" rental charge. That was no where on the contract! We had intentions of renting again with Eddie Rents, but never again. Poor customer service, and after this incidence we have been told by many people they have also had bad experiences with this business as well. Be warned! If you get equipment here and cannot use it for, what ever reason, even if you return it quickly you might as well keep it the whole day. The "just because I can" charges apply.  (Hide)

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