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May 22, 2012
May 22, 2012
Bert Brooks Tire314 E 2nd Ave, Rome, GA30161 USA
I ordered tires online through tirebuyer and had them shipped to Bert Brooks for free. I was notified by the shop as soon as the order was placed and then contacted the next day when they arrived to set up an appt to put them on. Very professional... (More) I ordered tires online through tirebuyer and had them shipped to Bert Brooks for free. I was notified by the shop as soon as the order was placed and then contacted the next day when they arrived to set up an appt to put them on. Very professional. While I was waiting in the clean comfortable waiting room I observed how they treated customers. I saw no hard sell or scare tactics... only helpful information. They appeared to be very organized. As a woman I felt comfortable in dealing with this establishment. I enjoyed the Christian music playing in the waiting area. Very friendly staff. If you buy your tires from them them include free lifetime balance and rotate. I had heard good things about this business and I observed a lot of obvious repeat customers. When it came time for the bill there was no add on charges, just the $59 charge I had been quoted. Very satisfied. (Hide)
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