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Jul 8, 2011
Jul 8, 2011
Subway409 1st Ave, Rock Rapids, IA51246 USA
I took my family to Subway June 1, 2011 and the customer service was very poor. The two girls working there where very cold and unfriendly. No eye contact, no greeting. When I asked about Wed. specials I could barely hear the girl and she just point... (More) I took my family to Subway June 1, 2011 and the customer service was very poor. The two girls working there where very cold and unfriendly. No eye contact, no greeting. When I asked about Wed. specials I could barely hear the girl and she just pointed at the sign on the glass and didn't tell me how much the special was. When I paid for our food, the girl didn't say thank you but said thank you to the guy behind me! When I sat down and looked at my receipt I realized I could have got a foot long for only $1.00 more than the 6 inch I got (my daughter had a foot long for $5.00). She charged me $4.00 for my 6inch, so I went back to get the other 6 inch for the foot long price. Then it came to my attention that I was also overcharged for the 6inch, it was supposed to be on special for $2.99 and she charged me $4.00! Poor service and inaccurate charges! I won't go to that Subway again as long as those two are working there. I spent over $17.00 there & expect good, accurate customer service! (Hide)
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