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Monro Service Corporation

2.5 of 5 stars 27 Reviews

200 Holleder Pkwy, Rochester, NY 14615
www.monro.com
(585) 647-6400 Additional Contacts
 
Because you need to TRUST who's working on your car. Schedule an appointment online. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We have extended hours and convenient locations to make is easier for...read more
Because you need to TRUST who's working on your car. Schedule an appointment online. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We have extended hours and convenient locations to make is easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.
 
 

Business Details

Categories

(Edit)
Auto Service & Repair, Auto Tire Shop Equipment & Supplies, Brakes Service & Repair, Electronic Commerce

Hours of Operation

(Edit)
  • Mon 07:30 AM-07:00 PM
  • Tue 07:30 AM-07:00 PM
  • Wed 07:30 AM-07:00 PM
  • Thu 07:30 AM-07:00 PM
  • Fri 07:30 AM-07:00 PM
  • Sat 07:30 AM-06:00 PM
  • Sun 09:00 AM-05:00 PM

In Business Since

  • 1957

Customers Served

  • Residential, Commercial

Products & Services

(Edit)
  • A/C Service (in select stores)
  • Air Filter
  • Alignments
  • Battery
  • Brakes
  • More
  • Breather Filter
  • C-V Boots/Joints
  • Canister Filter
  • Cooling System Service
  • Engine Tune-Up
  • Exhaust System
  • Fan-Accessory Belts
  • Fuel Filter
  • Fuel Injector Cleaning
  • Muffler
  • Oil Change Service
  • Oxygen Sensor
  • PCV Valve
  • Power Steering Flush
  • Rear Axle Bearings/Seals
  • Shock Absorbers & Struts
  • State Inspections (in select stores)
  • Steering Parts
  • Suspension Parts
  • Tire Rotation
  • Transmission Maintenance
  • Universal Joints
  • Wheel Bearing Repack/Seals
  • Wiper Blades
  • Less

Payment Options

(Edit)
  • American Express
  • Check
  • Financing Available
  • MasterCard
  • VISA

Areas Served

  • Rochester
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
5 of 5 stars
Apr 20, 2011
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
The were so nice and fast. It was such a good time
Was this Review helpful to you?   Yes 0 No 1   
5 of 5 stars
Feb 14, 2011
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
Excellent customer service and a spacious waiting area. The prices are reasonable and there are numerous local stores to purchase foods. Great location.
Was this Review helpful to you?   Yes 0 No 1   
5 of 5 stars
Feb 5, 2011
by Guest20876
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
ok you got a cheaper repair always the correct repair? always cheaper never worry about quality or accuracy after 30 years in the business i can count on one hand the number of people that didnt treat me like dirt . a thankless job a field i rec... (More)
Was this Review helpful to you?   Yes 0 No 3   
5 of 5 stars
Feb 5, 2011
by Guest09294
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
the problem with auto service is customers have no idea what they are talking about 99 percent of the time they complain in total ignorance of repair procedures. if its expensive then it has to be a ripoff they ignore a noise for 6 months and a dir... (More)
Was this Review helpful to you?   Yes 1 No 5   
5 of 5 stars
Feb 1, 2011
by Guest66243
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
These guys are great! They give accurate estimates on what is needed to fix your car. They usually get it done the same day.
Was this Review helpful to you?   Yes 0 No 1   
1 of 5 stars
Jan 11, 2011
by Guest01140
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
Warning! Warning! This business tried to tell me that my brakes were bad and sell me new rotors for the front of my car and grind the back rotors at the tune of almost $500! I took it to another shop which inspected the brakes and they told me that... (More)
Was this Review helpful to you?   Yes 1 No 2   
5 of 5 stars
Nov 19, 2010
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
Excellent service!! Great customer service and transportation to your place of business after you drop your car off
Was this Review helpful to you?   Yes 1 No 2   
1 of 5 stars
Nov 5, 2010
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
went to the one in Vernon Ct for oil change & tire rotation on both our cars. we had to insist on the tire rotation that said we didn't need.Then the oil sensor mysteriousley fell off one of the cars.Avoid the rip off, go somewere else.
Was this Review helpful to you?   Yes 6 No 2   
4 of 5 stars
Oct 8, 2010
by anonymous
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
good service
Was this Review helpful to you?   Yes 2 No 5   
2 of 5 stars
Oct 6, 2010
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
Wait time is more & no good service
Was this Review helpful to you?   Yes 0 No 7   
1 of 5 stars
Sep 21, 2010
by Guest64258
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
Went in for their 19.99 oil change.....of course it was a gimmick they wanted me to get the 29.99 one. Shorty after that my car started running funny so I brought it to another garage and they said there was no oil in it!!
Was this Review helpful to you?   Yes 8 No 1   
1 of 5 stars
Aug 9, 2010
by Guest06278
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
Two-Three wait with an appt. Refused to take a valid $20.00 off-coupon. Overcharged me on the part. Tech guy had to keep asking for help with a brake pad change. He was fired the subsequent week. They act as if we(the public) are stupid. We have the... (More)
Was this Review helpful to you?   Yes 3 No 5   
1 of 5 stars
Aug 2, 2010
by anonymous
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
The worst markup in the area! Check any other place first... you'll be happy you did!
Was this Review helpful to you?   Yes 5 No 4   
1 of 5 stars
Mar 11, 2010
by Guest56608
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
I brought my 2006 Chevy Cobalt to the Monro here in Saratoga Springs, NY for an oil change. They told me I needed to replace the control arm bushings. They estimated it would cost around $450 to do it. I brought it to a NAPA service center and had i... (More)
Was this Review helpful to you?   Yes 18 No 2   
1 of 5 stars
Mar 2, 2010
by Guest79808
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
I went to get my car inspected at monroe in raleigh n.c. the told me it did not pass inspection because of the steering mechanism it would cost about $900 to get my car fixed, i picked my car up took it to another shop they past the inspection befor... (More)
Was this Review helpful to you?   Yes 15 No 3   
1 of 5 stars
Feb 21, 2010
by Guest81655
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
They advertised for a $19.99 oil change so i stopped in and they said it was an old sign and wanted to charge $39.99 plus do a "free inspection" and said it would take 4 hours. I think they though i was stupid because I'm a girl. I left.
Was this Review helpful to you?   Yes 11 No 2   
1 of 5 stars
Jan 7, 2010
by Guest28527
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
The customer service is 50/50. Some of the employees do care but the majority do not. The employees act as if it were a great burden to under take the examination of your vehicle. I would go to another repair shop but this is the only one close to t... (More)
Was this Review helpful to you?   Yes 2 No 1   
5 of 5 stars
Dec 7, 2009
by Guest04259
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
Great group of associates.
Was this Review helpful to you?   Yes 3 No 4   
1 of 5 stars
Oct 8, 2009
by Guest72293
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
I stopped by to get a catalytic converter for my 91 Chevy Lumina. The store owner "gave me the business". He printed a quote with labor etc. included. The total was in the high 200's. I went across the river to Quality Exhaust and got one for about... (More)
Was this Review helpful to you?   Yes 21 No 5   
1 of 5 stars
Sep 19, 2009
by Guest23274
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
I had an exhaust system installed on my car and they never put hangers on it, which it needed badley, when I took it back they just out some cheap wire on it to hold the pipes up with ......shabby work .  Wash.c.h. area
Was this Review helpful to you?   Yes 21 No 5   
5 of 5 stars
Jul 17, 2009
by Guest06363
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
IF YOU ARE LOOKING JUST FOR AN OIL CHANGE AND THEY TRY TO SELL YOU MORE, CHANCES ARE YOU'VE BEEN NEGLESTING YOUR VEHICLE
Was this Review helpful to you?   Yes 10 No 23   
5 of 5 stars
Jul 14, 2009
by Guest77276
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
I don't know about any other part of the country but the munro shop in stratham, nh is excellent. the manager and techs are great. they have taken care of our cars for awhile now (my husbands car always has issues) and they have found the problem ri... (More)
Was this Review helpful to you?   Yes 12 No 6   
1 of 5 stars
Jun 30, 2009
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
Monro will send out coupons for an oil change, but once you arrive, they try to add on other stuff, such as transmission flush, tire change, break change, etc.I've had my breaks changed by Monro in the past and the problem is their break pads cause... (More)
Was this Review helpful to you?   Yes 14 No 3   
1 of 5 stars
Jun 9, 2009
by Guest25551
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
Beware of these guys. I went to the one in Waldorf, MD. They wanted to charge me $278 for a part that I was able to find for $107 elsewhere. What a markup!!!
Was this Review helpful to you?   Yes 11 No 9   
1 of 5 stars
Aug 9, 2007
business
Monro Service Corporation 200 Holleder Pkwy,
Rochester, NY 14615
USA
In state college, pa. They quoted me $450 to install new front brake rotors($175+175+50(labor)+50(labor)) in order to pass my inspection. Then I went down the road and had the rotors replaced for $26+26+50(labor), then brough the car back for my sti... (More)
Was this Review helpful to you?   Yes 12 No 7   
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Because you need to TRUST who's working on your car. Schedule an appointment online. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We have extended hours and convenient locations to make is easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.