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Nov 5, 2010
Nov 5, 2010
Martino's1742 Long Pond Rd, Rochester, NY14606 USA
The first time we ordered it was great! the second time was terrible the girl who took our order left an item out...so when it was delivered and we thought we were missing something, we called it in the girl i spoke to was wonderful apologized and o... (More) The first time we ordered it was great! the second time was terrible the girl who took our order left an item out...so when it was delivered and we thought we were missing something, we called it in the girl i spoke to was wonderful apologized and offered to deliver it ASAP or to have a store credit, I wanted it delivered, but she didn't tell us that we never ordered it originally. Then I realized that I was missing something else and called back to see if they could bring that as well...I got a manager (woman) on the phone totally unprofessional! she was snotty and told me we would have the other missing item delivered as well. when the guy showed up he asked me to pay for my missing item! so I called the store back and inquired as to why, they told me we never ordered it (when I know we did) and that they gave us 50% off the item for inconvenience ok....DONT ORDER FROM HERE UNLESS YOU WANT TO HAVE FOOD MISSING, GET TREATED LIKE S*** FROM MANAGMENT, AND THEN JIPPED (Hide)
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