Sharing a complaint I wrote to this company..

I am disabled and understand things happen with a taxi service because I take a lot of cabs...to make a reservation at 7. To get a call they were coming too. To text and call and rely I needed or actually HAD to pick up meds from CVS by 9:00 because they close. To have someone call and my son explained how serious it was we had a pick up to make cvs by 9 to not get a.call back you couldn't make it to get me the decency and respect to call someone else? Horrible service. Horrible. Such a lack of respect and concern. I seriously needed this med. At least have compassion for that. But back to business? It won't continue or you be respected for conducting yourself life this. When someone calls a cab? You have to be dependable, have respect and be honest. I did not experience any of that.

Sad..

Was in Richmond last week and this taxi company was super prompt and the driver was very courteous. Was waiting for me 15 minutes earlier and didn't charge me extra for stopping over at a gas station for 10 minutes. Thank you guys.

One of the best taxi services in Richmond VA. They have clean cabs and this company has always been on the dot to pick me up.

These guys are good. I use them for airport rides 3-4 times a month and they have always showed up on time. I had left my cell phone in their cab last month and the cab driver came back to my house to return it. Thank you again.

Used their taxi service in Richmond VA 3 times this year. These guys are prompt and gave me 10% off my fare each time. Good service.

Needed a cab urgently in downtown Richmond early this morning at 2 am. I called a cab company but they kept me waiting for 30 minutes and didn't show up. Then called this company and they showed up in 10 minutes. I had to reach MCV urgently and this guy really saved my day. Thanks.