The employs are very helpful with finding products that will work for your individual needs. They are very knowledgeable about the products they carry. They will find you products that will fit your individual needs and if needed order them for you. You describe what you need and someone there can figure out what will work for you. We have a severely disabled daughter and they have help us find items that have made her life much more mobile and independent. Their prices have been lower on most of the products she needs and the variety of merchandise they carry for everyday needs is very good.