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Comcast - Customer Service

1 of 5 stars 7 Reviews

5401 Staples Mill Rd, Richmond, VA 23228
http://www.comcast.com
(804) 915-0606
 
 

Business Details

Categories

(Edit)
Cable Television Services, Internet Service Providers, Satellite Equipment & System Dealers, Satellite Television Services

Brands

(Edit)
  • Comcast
  • Premium Networks Such As Hbo, Showtime, Starz!, Cinemax and Tmc.

Payment Options

(Edit)
  • Personal Checks

Products & Services

(Edit)
  • Cable Internet
  • Cable Packages
  • Cabling
  • Comcast High- Speed Internet Is Available in Most Areas. Speed Claims Are for Comparisons Only and Are Not Guaranteed. Restrictions May Apply. Call for Full Details.
  • Digital Cable Television
  • More
  • Digital Video Recorders
  • Hdtv Packages
  • Hdtvs
  • Installation
  • Internet
  • On Demand - Pause, Rewind OR Fast- Forward Thousands of Hours of Continually Updated Cable Shows, Movies and Sports at Your Convenience With Dvd- Like Functionality!
  • On Demand and Hdtv Are Available in Most CO
  • Pay Per View
  • Phone Lines
  • Pick A Show, Play It Whenever.
  • Programming Packages
  • Record and Send Messages To Family and Friends With Video Mail
  • Standard Installation
  • System Integration
  • Telephone Wiring
  • TV Entertainment
  • Up To 250 Channels Without A Dish
  • Up To 250 Channels Without A Dish.
  • Up To 7 Email Addresses Per Account
  • Up To 72 Commercial- Free Movie Channels.
  • Video On Demand
  • Less

Additional Information

  • On Demand Lets You Pause, Rewind, Fast-Forward and Play Using Your Remote Control. Watch What You Want, When You Want, On Your Schedule, 24 Hours A Day!, Hdtv - Experience the Clarity, Vivid Color and... More On Demand Lets You Pause, Rewind, Fast-Forward and Play Using Your Remote Control. Watch What You Want, When You Want, On Your Schedule, 24 Hours A Day!, Hdtv - Experience the Clarity, Vivid Color and Wide Screen Format of High-Definition Television Featuring HD ProgramminLess
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
1 of 5 stars
Mar 11, 2013
business
Comcast - Customer Service 5401 Staples Mill Rd,
Richmond, VA 23228
USA
Said we had a piece of equipment that was never part of our setup. Now its stuck on our account & they're threatening to charge us the cost of this device. Thanks a lot for the headache, Comcast.
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1 of 5 stars
Jul 9, 2012
by Guest10708
business
Comcast - Customer Service 5401 Staples Mill Rd,
Richmond, VA 23228
USA
The phone number is not in service. My screen says"one moment please. This channel should be available shortly" That was one hour ago. I had to call them once at 1 am when my picture cut off. They said I had not paid my bill which was not true. I... (More)
Was this Review helpful to you?   Yes No   
2 of 5 stars
Aug 24, 2011
by Guest41790
business
Comcast - Customer Service 5401 Staples Mill Rd,
Richmond, VA 23228
USA
We have contacted Comcast several times and still we get broken patterns on our TV and loss of sound quite often. Especially when it is bad weather. One of the repair guys said they need to replace all the old cables out here, but instead of doing... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Jul 7, 2011
by Guest16847
business
Comcast - Customer Service 5401 Staples Mill Rd,
Richmond, VA 23228
USA
COMCAST Richmond VA is one of the worst companies I have ever dealt with. I ordered cable service and waited for installation during my three hour window (2-5) on Sunday, 6/12. I had a call from a company called Cable View and was told the technici... (More)
Was this Review helpful to you?   Yes 4 No 0   
1 of 5 stars
May 2, 2011
by Guest32381
business
Comcast - Customer Service 5401 Staples Mill Rd,
Richmond, VA 23228
USA
I just about dread when comcast comes out to my area to work on my neighbors cable here in Chesterfield. There are times after leave where I have lost my signal, or the signal is bad, and I then have to call them to work to repair my signal. One of... (More)
Was this Review helpful to you?   Yes 2 No 0   
1 of 5 stars
Apr 13, 2010
by anonymous
business
Comcast - Customer Service 5401 Staples Mill Rd,
Richmond, VA 23228
USA
We just switched to DISH network because Comcast service in Westmoreland County is so far below par it's unbelievable. We were sold a package to include DVR, HD, On Demand, and the Sports package and when we called back to complain that we couldn't... (More)
Was this Review helpful to you?   Yes 3 No 0   
1 of 5 stars
Feb 10, 2009
by Guest24119
business
Comcast - Customer Service 5401 Staples Mill Rd,
Richmond, VA 23228
USA
Not recommended - poor customer service and poor quality service. Do not even waste your time with their DVR, it freezes up and malfunctions 70% of the time.
Was this Review helpful to you?   Yes 6 No 0   

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