PS 1-2-3, We Stock Hard To Find Games!, Mail Orders Available
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Feb 7, 2014
Feb 7, 2014
Microplay Video Games Store3045 N 5th Street Hwy, Ste 1, Reading, PA19605 USA
I was in here today to buy a game and a PS3 controller. The store manager (Rick) helped me out with this and was pleasant with me. I get home and open what should have been a new PS3 controller and I find this nasty used controller with someones ini... (More) I was in here today to buy a game and a PS3 controller. The store manager (Rick) helped me out with this and was pleasant with me. I get home and open what should have been a new PS3 controller and I find this nasty used controller with someones initial carved on the back of it. So I go back to get a refund for it or a replacement, but the manager said right away that there is nothing he can do for me and I should call Sony for a replacement. He didn't even give me the phone number at first I had to him ask for it and he was very nasty about it and threaten to call the police if I didn't leave. He didn't even apologize about it or anything. This guy did not care at all that a customer paid full price for a used controller that should have been new. Horrible experience there and very poor customer service. I do not recommend this place to anyone, I should have went to Game Stop. (Hide)
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