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Raven's Place13031 Western Ave, Blue Island, IL60406 USA
I recently had a surprise party for my husband at this establishment, I paid 300 dollars to have a party at the top level. Arrived at the facility to see that other people were sitting in my space and my guest that came had no where to sit and eat t... (More) I recently had a surprise party for my husband at this establishment, I paid 300 dollars to have a party at the top level. Arrived at the facility to see that other people were sitting in my space and my guest that came had no where to sit and eat the food, that I had to purchase from Raven's place. When I expressed my concern to the manager and the owner, they told me that my $300 only covered a section of the upper level and 5 reserved tables. Who in their right mind would pay for that NOBODY!!!!!!!!!!!!!!!!. I brought my contract because I didn't want any issue, no where in the contract does it say you will have five reserved tables for $300 dollars, as a matter f fact when I talk to the so called party coordinator, she told me that i would have the entire upper level of the facility and that they may send some regulars upstairs to the bar, if the bottom level gets packed. To make a long story short, this place wants to be labeled as sophisticated, but they are very unprofessional. (Hide)
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