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Jul 22, 2011
Jul 22, 2011
Carefirst1360 Rogersville Rd, Radcliff, KY40160 USA
My son was burning with a fever and he has asthma so I called carefirst to ask when they closed. They told me that they lock the doors at 10:00 pm. It was 9:30 so I loaded him in my car and rushed him there. When I pulled up I saw a man inside rush... (More) My son was burning with a fever and he has asthma so I called carefirst to ask when they closed. They told me that they lock the doors at 10:00 pm. It was 9:30 so I loaded him in my car and rushed him there. When I pulled up I saw a man inside rush to the front door then back to the desk. So I continued getting my sick toddler out of the car and to the front door we went; only to realized that the man had locked the door. I looked at my phone, which the time is set by satellite atenna, and it read 9:57 pm. I called them and told them that I was there with my sick child, it wasn't closing time yet, and to unlock the door. I pleaded with them but they told me that they were open since 2pm and I should have brought him then. He wasn't feverish or having trouble breathing earlier! I informed them but still they wouldn't let us in. When I got to the ER his oxygen level was at 90% and rushed us into a room right away. Needless to say, I was very upset. Would not recommend!!!!!!!!!!!!!!!!!!!! (Hide)
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