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Nov 23, 2010
Nov 23, 2010
Cambridge Eye Doctors1 Scammell St, Quincy, MA02169 USA
If you like your eyes, DON'T GO HERE! This place is a legitimate joke. I had to leave my old eye doctor and come here due to new insurance coverage. I have had nothing but problems. Ordering wrong prescriptions, not having my contacts in stock, taki... (More) If you like your eyes, DON'T GO HERE! This place is a legitimate joke. I had to leave my old eye doctor and come here due to new insurance coverage. I have had nothing but problems. Ordering wrong prescriptions, not having my contacts in stock, taking 2 weeks just to ship contacts, scheduling the wrong appointments, forgetting to schedule appointments. You name it, they mess it up. I have never seen such an unhappy staff. They are not willing to move an finger for their customers. There is no going above and beyond here. The staff will even complain to you if you are the last appointment and you are going to make them get out of there a few minutes late. Everyone has their one job and nobody extends themselves to the customers. One day, I was coming back for a 2nd appointment because my prescription was wrong and they left me sitting there for over 1/2 hour. Everyone just walked by and stared at me, until I got up to ask what the deal was. No one told the Dr I was there! (Hide)
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