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Oct 10, 2013
Oct 10, 2013
Lowe's Of Glens FallsQuaker Rd AT Bay Rd, Queensbury, NY12804 USA
I want to start by saying the choice was ours either Lowes or Home Depot. We chose Lowes a big mistake. We ordered 2 storm doors and a front door. Lowes came to take the measurements on the front door. Took 3 weeks for the door to arrive, when they... (More) I want to start by saying the choice was ours either Lowes or Home Depot. We chose Lowes a big mistake. We ordered 2 storm doors and a front door. Lowes came to take the measurements on the front door. Took 3 weeks for the door to arrive, when they came to install door it was the wrong size, they had to reorder, when they got ready to install front storm door we noticed it had damage on bottom of door so now they have to reorder storm door. Its been over 4 months now and job is still not finished, when we called we were told storm door has not been reordered yet. communication must have fell through cracks in floor what was told us. We have dished out over 4 thousand dollars for doors and installation, we know that's not a lot of money for Lowes but that's a good chunk of change out of our pockets, my wife and I are in our late 60's. After this never again do business with Lowes. Don't deserve 1 star (Hide)
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