We have an unusual brand of wash machine and we didn't know who to call. i chose Schulberger's because it's more of a mom & pop business that has probably dealt with our brand at some point in their history. They came quickly, had no problem troubleshooting the problem, and their bill was reasonable. Would I use them again? Yup. Our Amana freezer just broke and I'm waiting for Schulberger's to open to place a service call.