I am a home repair specialist. I deal with a lot of blinds. Ben seems to be the best for getting them fixed when they need attention.

I called the Blind Doctors about 7 days before Christmas. My dog had destroyed several sets of blinds and we are renting, so I needed them repaired asap. He came to my house and measured the blinds that needed fixing. He said it would be a week or two to get the parts in. Today is Feb 21st. The company will not call me back. I have spoken to someone one time and he said he just got a shipment in so he needed to check it and call me back. I have STILL not heard back from them. I called today again and I am still waiting to hear back. Worst service ever! We wanted to use these guys because they are a mobile service and I didn't need to take my blinds down and leave our home exposed to get them repaired. I guess it doesn't matter because I am still going to have to anyway. 2 months later! Im sorry, but that is an AWFUL way to deal with customers! If he lost my info, why couldn't he just say he needed to come remeasure? But instead avoids us all together? Very unhappy!

I am the current owner of the blind doctors. In 18 plus years in business, we have never had a complaint that we left unresolved. In this case of wifeypoomommy, she has ignored our efforts to make amends. The landlord DOES know of the situation and continues to do business with us. They did pay the bill. Citysearch and YP have failed to post our responses. It is my hope that this post will make it through.