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Galpin Ford1000 Sandretto Dr, Prescott, AZ86305 USA
We were very satisfied with the warranty repair done on our Mazda B4000 pickup's shift motor. Before we moved to Arizona, two dealerships in Florida had been unable to correctly diagnose and correct the fault but perseverance on the part of Galpin's... (More) We were very satisfied with the warranty repair done on our Mazda B4000 pickup's shift motor. Before we moved to Arizona, two dealerships in Florida had been unable to correctly diagnose and correct the fault but perseverance on the part of Galpin's staff got to the root of the problem (either an incorrectly specified part, or part number in Mazda's corporate system). The service staff were courteous and professional at all times and did a good job of managing our expectations including communicating effectively with us throughout. We also encountered the sales staff while there who also seemed personable and knowledgeable. We would have no hesitation in recommending the service and parts department. (Hide)
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