It's all fun until your computer quits working! When that happens we are here to help! We can help you solve your computer problems and help prevent future issues too. Virus Removal, Spyware and Malware removal, Anit-Virus protection, Hard drives, RAM...read more
It's all fun until your computer quits working! When that happens we are here to help! We can help you solve your computer problems and help prevent future issues too. Virus Removal, Spyware and Malware removal, Anit-Virus protection, Hard drives, RAM, Power Supply, Computer Upgrades, Web Hosting, Remote servers, just to name a few. We are your source for in store or on site computer maintenance and repair. We also have a selection of used and refurbished computers and laptops. Why pay retail when you can get one of our upgraded and repaired units that will work better and cost less.
Less
It's all fun until your computer quits working! When that happens we are here to help! We can help you solve your computer problems and help prevent future issues too. Virus Removal, Spyware and Malware removal, Anit-Virus protection, Hard drives, RAM, Power Supply, Computer Upgrades, Web Hosting, Remote servers, just to name a few. We are your source for in store or on site computer maintenance and repair. We also have a selection of used and refurbished computers and laptops. Why pay retail when you can get one of our upgraded and repaired units that will work better and cost less.
The person icon indicates that the reviewer is an employee of SuperMedia LLC. SuperMedia operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of SuperMedia.
Oct 26, 2009
by Guest58222
1
Oct 26, 2009
business
Geekoids Com LLC12531 SW Hall Blvd, Portland, OR97223 USA
I wouldn't give Geekoids even half a star. They answered their number without identifying themselves, refused 4 times to say whether it was a computer repair service or not, finally admitted they were, said I could drop my computer off Saturday, it... (More) I wouldn't give Geekoids even half a star. They answered their number without identifying themselves, refused 4 times to say whether it was a computer repair service or not, finally admitted they were, said I could drop my computer off Saturday, it would get worked on Sunday, and they'd let me know Sunday afternoon what was going on with it. I dropped it off and was given a too-expensive quote, and was told this was some sort of "deal." No one called Sunday. I called and left a message, no callback. I called Monday and was told 1) nothing had been done with it; 2) They wouldn't be able to even look at it for 5-7 days; 3) If I wanted it taken care of sooner, that would have to be a "priority" job & would cost an additional $50. When I told them nothing had been said about any "priority" charge and I'd been told it would be ready Sunday, I received a half-hearted apology and was told nothing could be done for at least a week. Unacceptable, even WITHOUT the extra "priority" charge. (Hide)
Was this Review helpful to you? 111 of 2 found this review helpful
Business Reply to this Review by Douglatz
Mar 15, 2011
business
Geekoids Com LLC12531 SW Hall Blvd, Portland, OR97223 USA
I won't say Bull, I don't recognize this customer or remember the circumstances. But I will say this. 1) When either my staff or myself answers the phone, we *always* identify both the business and the person answering the phone. If you call and... (More) I won't say Bull, I don't recognize this customer or remember the circumstances. But I will say this. 1) When either my staff or myself answers the phone, we *always* identify both the business and the person answering the phone. If you call and they don't, ask for me.2) The ticket we give our customers has the projected queue time and the ancipated repair cost - or our eval fee, in which case we call and tell you what the cost will be *before* we begin work. 3) Priority service is an option we give anyone who needs their computer done quickly, or by a specific time. Yes, it costs extra because we bump you ahead of the queue.4) This issue was never brought to my attention, I would invite anyone who is having a problem with our service to contact me. I will do my *best* to resolve the issues.DouglasOwner, Geekoids.com LLC (Hide)
Geekoids Com LLC12531 SW Hall Blvd, Portland, OR97223 USA
Doug and his team were very helpful as I transitioned out of my old HP to a new MacBook! He offered fair prices, honest and helpful support as I struggled with the change. I felt like Doug cared about the concerns I had and made sure I was a happy c... (More) Doug and his team were very helpful as I transitioned out of my old HP to a new MacBook! He offered fair prices, honest and helpful support as I struggled with the change. I felt like Doug cared about the concerns I had and made sure I was a happy customer. I would recommend the work of Geekoids.com. (Hide)
Was this Review helpful to you? 464 of 10 found this review helpful
Data provided by one or more of the following: SuperMedia, Acxiom, Infogroup.
User Generated Content Guidelines
Edit this Business Info - Publishing Guidelines
User provided updates will not over-write updates provided by the business owner.
Superpages.com's editorial department will review the updates, but does not validate the updates with the business.
Information provided will be screened and must meet the Content Guidelines before it is published on Superpages.com.
Superpages.com reserves the right to remove any content that does not conform to policy.
By submitting information, you are granting Superpages.com permission to publish the information you provided.
Most submissions take at least 24 hours and may take up to a week to appear online.
Photos - Publishing Guidelines
For photos to publish, the user has to be a registered Superpages.com user.
The user will receive an email from Superpages.com asking them to click the link verifying that the photo can be published on Superpages.com.
All photos will be edited by Superpages.com staff.
The photos must meet the Superpages.com Photo Guidelines.
The Content was created by me or by my employees or by a third party who has given me written permission to use the Content in the manner contemplated by the Application.
If the Content includes a person or persons, I have obtained from each person in the photo the unrestricted right to use the photo.
I have the unrestricted right and authority to use the Content in any media and in any advertising published under the Application in the way it is used.
Superpages.com reserves the right to remove any content that does not conform to policy.
By submitting information, you are granting Superpages.com permission to publish the information you provided.
Most submissions take at least 24 hours and may take up to a week to appear online
Business Blogs - Publishing Guidelines
For Business Blogs to publish, the user has to be a registered Superpages.com user.
The user will receive an email from Superpages.com asking them to click the link verifying that the blog can be published on Superpages.com.
Blogs will be edited by Superpages.com staff.
The Blogs must meet the Superpages.com Content Guidelines.
Superpages.com reserves the right to remove any content that does not conform to policy.
By submitting information, you are granting Superpages.com permission to publish the information you provided.
Most submissions take at least 24 hours and may take up to a week to appear online.
Abuse Policy
Content that is not acceptable can be reported through our Report Abuse link. Superpages.com staff will review all reports and remove those that violate policy.
The following may be considered abusive and lead to the removal of content:
Adult material, including graphic images, written images, URLs, or links.
Negative comments about individual employees, including names.
References to another company, whether by name, domain name, trademarks or service marks.
Malicious intent
It's all fun until your computer quits working! When that happens we are here to help! We can help you solve your computer problems and help prevent future issues too. Virus Removal, Spyware and Malware removal, Anit-Virus protection, Hard drives, RAM, Power Supply, Computer Upgrades, Web Hosting, Remote servers, just to name a few. We are your source for in store or on site computer maintenance and repair. We also have a selection of used and refurbished computers and laptops. Why pay retail when you can get one of our upgraded and repaired units that will work better and cost less.
FromName:
Email:
ToPhone:
Wireless Carrier:
Wireless carriers may charge the recipient a fee for delivering listings you send through the use of this service. Usage is subject to the terms of SuperPages.com's Web Site Use Agreement. You agree that you are not promoting a commercial message or attempting to use this service to sell any product or service.
These email addresses will not be provided to third parties or used for marketing purposes.
Windows Live
Del.icio.us
Digg
Stumble Upon
Reddit