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Time Warner Cable

2 of 5 stars 13 Reviews

118 Johnson Rd, Portland, ME 04102
http://www.timewarnercable.com
(585) 756-5000
 
Products and Services Bundles Digital Cable High-Speed Online Digital Phone DVR HDTV On Demand Programming Parental Controls .com Business Class We provide nationally acclaimed products and services, including data, voice, security, and video solut...read more
Products and Services Bundles Digital Cable High-Speed Online Digital Phone DVR HDTV On Demand Programming Parental Controls .com Business Class We provide nationally acclaimed products and services, including data, voice, security, and video solutions to businesses of all sizes. At Time Warner Cable Inc. we?re all about connecting people and businesses with information, entertainment and each other. That?s why we bring you the latest innovations for your home - from high-definition television to Enhanced TV features to high-speed data and Digital Phone services. We also believe in the power of community, which we show through our signature education programs, countless hours of volunteerism and by contributing cash and in-kind support to benefit the communities where we operate.
 
 

Business Details

Categories

(Edit)
Better Business Bureaus, Cable Television Services, Internet Service Providers, Internet Services, Television Service Providers

Specialties

(Edit)
  • We Also Provide Road Runner High Seed Online Services

Customers Served

  • Residential, Commercial

Hours of Operation

(Edit)
  • Mon 09:00 AM-05:00 PM
  • Tue 09:00 AM-05:00 PM
  • Wed 09:00 AM-05:00 PM
  • Thu 09:00 AM-05:00 PM
  • Fri 09:00 AM-05:00 PM

In Business Since

  • 1992

Areas Served

  • ME, My State
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
1 of 5 stars
Nov 27, 2013
by anonymous
business
Time Warner Cable 118 Johnson Rd,
Portland, ME 04102
USA
This is the worst company I have ever had to deal with in my life. I have a seasonal plan and they always have trouble doing the switch over each year. I have to keep the phone on for the security system and they never seem to get it right. I hav... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Apr 15, 2013
by anonymous
business
Time Warner Cable 118 Johnson Rd,
Portland, ME 04102
USA
*I have the upgraded turbo internet connection. I can't watch streaming video in the evenings when the rest of the neighborhood is home and trying to also watch streaming video. It is unusable past 3pm. *I've had the same cable boxes & remotes f... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Mar 14, 2013
by anonymous
business
Time Warner Cable 118 Johnson Rd,
Portland, ME 04102
USA
I had to discontinue service with Time Warner because their prices were outrageous. I could not longer afford the nearly 160 dollars a month for cable, internet, and phone. I switched to a different company and saved over 50 dollars a month for th... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Mar 14, 2013
by anonymous
business
Time Warner Cable 118 Johnson Rd,
Portland, ME 04102
USA
I had to discontinue service with Time Warner because their prices were outrageous. I could not longer afford the nearly 160 dollars a month for cable, internet, and phone. I switched to a different company and saved over 50 dollars a month for th... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Mar 4, 2013
business
Time Warner Cable 118 Johnson Rd,
Portland, ME 04102
USA
My cable rarely comes in, always have to schedule a call for a repair. Now prices are going/have gone up? I'm not even getting what I am paying for now! I tell everyone to not bother with TWC. I am shopping elsewhere. Good riddance. Can't wait to be... (More)
Was this Review helpful to you?   Yes 0 No 1   
1 of 5 stars
Nov 9, 2012
by anonymous
business
Time Warner Cable 118 Johnson Rd,
Portland, ME 04102
USA
This is a terrible company I had dealt with in my life. I had had a hard time to tell my cancellation of the service. When I called, nobody answered it. Phone representatives are not helpful and make you wait forever more than 30 minutes.
Was this Review helpful to you?   Yes 3 No 1   
5 of 5 stars
Oct 25, 2012
by anonymous
business
Time Warner Cable 118 Johnson Rd,
Portland, ME 04102
USA
I just had a service appt this morning and I have to say it was the most pleasant one I've EVER had in all my years of dealing with TWC!! The rep's name is Ross and he was so friendly, polite, pleasant and KNOWLEDGABLE!! He fixed the problem quickly... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Jul 18, 2012
by anonymous
business
Time Warner Cable 118 Johnson Rd,
Portland, ME 04102
USA
I've been a customer now going on 4 years, and like most, am having a hard time financially. I called for a bit of help since I am behind, letting them know that I can pay the bill off this Friday (it's Tuesday). The only thing these people have t... (More)
Was this Review helpful to you?   Yes 4 No 1   
1 of 5 stars
Aug 18, 2011
by Guest00444
business
Time Warner Cable 118 Johnson Rd,
Portland, ME 04102
USA
Tried to get help with my slow connectivity and was on tech support for over an hour with no results. Sevice is POOR. I'm paying for hi speed but the service is slower than dial up.
Was this Review helpful to you?   Yes 5 No 0   
1 of 5 stars
Jul 13, 2011
by Guest05684
business
Time Warner Cable 118 Johnson Rd,
Portland, ME 04102
USA
Horrible service. The phone does not work at least 3 days out of the month. Internet and phone will go down at the same time. If TWC does not get enough phone calls they tell you there is no problem in your region. How do you call about a problem if... (More)
Was this Review helpful to you?   Yes 6 No 0   
5 of 5 stars
Jan 4, 2011
by Guest50935
business
Time Warner Cable 118 Johnson Rd,
Portland, ME 04102
USA
Time Warner has a lot to offer; excellent and inexpensive phone, internet and digital cable options. Very flexible and reasonable. I've been a pleased customer for several years.
Was this Review helpful to you?   Yes 0 No 4   
3 of 5 stars
Oct 15, 2010
by Guest87832
business
Time Warner Cable 118 Johnson Rd,
Portland, ME 04102
USA
Good service, & good speed, but expensive with very low bandwidth caps.
Was this Review helpful to you?   Yes 6 No 0   
 

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Products and Services Bundles Digital Cable High-Speed Online Digital Phone DVR HDTV On Demand Programming Parental Controls .com Business Class We provide nationally acclaimed products and services, including data, voice, security, and video solutions to businesses of all sizes. At Time Warner Cable Inc. we?re all about connecting people and businesses with information, entertainment and each other. That?s why we bring you the latest innovations for your home - from high-definition television to Enhanced TV features to high-speed data and Digital Phone services. We also believe in the power of community, which we show through our signature education programs, countless hours of volunteerism and by contributing cash and in-kind support to benefit the communities where we operate.