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Aug 30, 2010
Aug 30, 2010
Aaa Car Care Center191 Marginal Way, Portland, ME04101 USA
I went to AAA on Marginal Way for an inspection. I am a AAA member, but found out the discount is nothing to speak of. For example, as a member you pay $83/hr for labor, which is more expensive than many of the other area mechanics. Pros: They loo... (More) I went to AAA on Marginal Way for an inspection. I am a AAA member, but found out the discount is nothing to speak of. For example, as a member you pay $83/hr for labor, which is more expensive than many of the other area mechanics. Pros: They look over you entire vehicle inch by inch; so, if you don't want them to miss anything, they won't. Secondly, they do have a front end that handles customer service, however, they fail to actually explain the notes of the mechanic so that you feel you are making an informed decision. CONS: On the customer service side: You never speak to your own mechanic. They filter the communication through the front office; therefore, you never speak to the person actually working on your vehicle. I would have requested to do so if not for finding a better estimate (see, estimates below). Estimates: WAY too much for labor, both the per hr. cost and hours total. They estimated 6 hrs. for a job that took only 2.5 at another shop I deferred to. (Hide)
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