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Suburban Propane

2 of 5 stars 8 Reviews

suburbanpropane.com
(973) 503-9971 Additional Contacts
 
Headquartered in Whippany, New Jersey, Suburban Propane is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in propane, fuel oil and refined fuels, as well as the marketing of...read more
Headquartered in Whippany, New Jersey, Suburban Propane is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in propane, fuel oil and refined fuels, as well as the marketing of natural gas and electricity in deregulated markets. With more than 2,900 employees, Suburban maintains business operations in 30 states, providing prompt, reliable service to approximately 850,000 residential, commercial, industrial and agricultural customers through more than 300 locations.
 
 

Business Details

Categories

(Edit)
Fuel Oils, Fuel Oils Wholesale, Propane & Natural Gas, Propane Gas Bottled & Bulk, Propane Gas Equipment & Supplies

Brands

(Edit)
  • Agway Energy Services
  • Hometown Hearth & Grill
  • Suburban Cylinder Express
  • Suburban Propane

In Business Since

  • 1928

Customers Served

  • Residential, Commercial, Industrial

Emergency Service

  • Emergency service available

Products & Services

(Edit)
  • 24/7 Emergency Service
  • Agricultural Uses
  • Automatic fuel delivery
  • Budget Payment Plan
  • Bulk deliveries
  • More
  • Camp equipment
  • Commercial Applications
  • Construction Services
  • Crop drying
  • Cylinder deliveries
  • Forklift motor fuel
  • Fuel Delivery
  • Fuel oil and refined fuels distribution (in select areas)
  • Heating Equipment Service Plans (in select areas)
  • Industrial Applications
  • Motor fuel
  • Pool heating
  • Poultry brooding
  • Propane Cylinders Filled & Refilled
  • Propane gas distribution
  • Propane tanks and equipment
  • Residential Applications
  • Space heating
  • Temporary heat
  • Water heating
  • Weed control
  • Less

Payment Options

(Edit)
  • American Express
  • Discover
  • MasterCard
  • VISA

Certification & Affiliations

  • National Propane Gas Association (NPGA)
  • Propane Education & Research Council (PERC)

Areas Served

  • Nationwide
 

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User Reviews

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1 of 5 stars
Mar 14, 2014
by anonymous
business
Suburban Propane USA
I have nothing but problems with this company. They recently took over another oil company that I did business with for years and was highly satisfied with. This year I have spent hours on the phone trying to get my budget payment straightened out,... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Sep 5, 2013
by anonymous
business
Suburban Propane USA
I have done business with Suburban Propane for more than 13 years. Until recently, the last two years, I was very happy with their service. During the last two years the level of service has dropped to minimal and they fail to honor their agreements... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Jul 18, 2013
business
Suburban Propane USA
After 5 years I finally gave Suburban Propane the boot here at Lake Tahoe. I tried to give them the benefit of the doubt, but I just couldn't do it any more. The prices were way out of line (4.99 a gallon(!)) and each time I called to complain, th... (More)
Was this Review helpful to you?   Yes 1 No 0   
5 of 5 stars
Nov 1, 2012
by anonymous
business
Suburban Propane USA
I really don't understand the negative posts against Suburban. Those posts are obviously from disgruntled customers who had a bad experience or competitors posing as disgruntled customers. The reason I say this, is because the dollar amounts posted... (More)
Was this Review helpful to you?   Yes 2 No 1   
1 of 5 stars
Oct 10, 2012
by anonymous
business
Suburban Propane USA
they quoted us prices today at $5.69/gal we got another price for $1.49/gal first fill and locked in for a year at $1.85/gal. They stink..
Was this Review helpful to you?   Yes 7 No 2   
5 of 5 stars
Nov 4, 2011
by Guest42216
business
Suburban Propane USA
Suburban services the propane needs of my mother who lives alone. Late one evening she thought she had run out of propane and called me in a panic. I immediately called Suburban and was surprised to hear a real representative answer the phone. They... (More)
Was this Review helpful to you?   Yes 7 No 1   
1 of 5 stars
Jun 14, 2011
by anonymous
business
Suburban Propane USA
These guys SUCK. They jerk you around on their prices constantly, so watch your bill, especially in winter. They allowed me to run out in the dead of winter last year, too. There are other companies to chose from that are way cheaper and have way... (More)
Was this Review helpful to you?   Yes 20 No 4   
1 of 5 stars
Nov 22, 2010
business
Suburban Propane USA
This company allowed our fuel to run out and then blamed me the customer for using too much propane to heat our hot water. This is such a joke. During the time we were supposedly using too much propane, we were on vacation for a week and the water h... (More)
Was this Review helpful to you?   Yes 31 No 3   

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Headquartered in Whippany, New Jersey, Suburban Propane is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in propane, fuel oil and refined fuels, as well as the marketing of natural gas and electricity in deregulated markets. With more than 2,900 employees, Suburban maintains business operations in 30 states, providing prompt, reliable service to approximately 850,000 residential, commercial, industrial and agricultural customers through more than 300 locations.