Your response to my initial call was fast, especially during this busy heating season. My thanks to Rich Brown for his ability to find the problem with my furnace and make the necessary repairs. He went above and beyond with a detailed knowledge of his craft, and did a great job explaining the problem. I've called on your company in the past and would recommend your service to anyone. Pricing was very reasonable and service tect Rich Brown really knows his stuff. Robert

I feel that your company is very honest with its customers and once I feel that I can trust someone they have earned my business and all future business from my family. You are upfront with all charges and fees which means alot to me. Your sevice rep. was on time, very professional, and helpful with suggestions on future repairs.

Both telephone representative and Rich, the technician, were completely professional and displayed an attitude of concern for my needs. Rich answered my questions about the furnace and made sure I understood his responses. Totally satisfied!

Clifford was phenomenal in terms of efficiency, ingenuity and flexibility. I had a surprise visit and inspection from our gas company while Clifford was doing other jobs and as each problem was identified by the inspector, he immediately was able to fix it, all within the original time estimate. To summarize, probably $1500 or more of work that other plumbers would charge was all done for under $600.00. I cannot tell you how impressed I was and how impressed I am with a company that was wise enough to hire such a skilled plumber and obviously created a culture of independence in their workforce that he felt comfortable helping me out until every problem was solved without having to worry about some corporate headquaters keeping tabs on him. It is so nice to be happy with a job. Peter

Called at 10a.m. to report my AC not running. Today's high is supposed to be 94 and I am on Oxygen 24/7. Rich was here before 1P.M. and had the AC running in less than a half hour. Thank you!! Mary Ann B.

As always our tech was very knowledgeable and helpful. He identified the problem and solved it quickly and efficiently. When we told our tech that we would only be home a short time he was there and completed the job in our time frame. We don't always see that and it was refreshing and very professional.

The Staab representative (Cliff) did a great job fixing our shower. He exemplifies professionalism each time he works at the house. We would highly recommend him to our friends and families. Matt T.

The service was exceptional. The technician arrived within the specified time frame, and was very professional. We were also offered a coupon to defray the cost of the service. We would definitely contact Staab in the future if necessary. The service was prompt, professional, and courteous. Gary N.

From the time I dialed the phone number to Staab & Sons - I could never have been more pleased - the receptionist was exceptionally courteous- plus everything about the service was exceptional- a 10 would not even put a dent in your service. I am very satisfied and am glad my name is on your computer. Thank you! D. Jones

We received quick after hour service and were very satisfied. I would recommend your company highly. I called at 9:30 on Wednesday, January 4 and Larry was here at 10:20 and completed the job by 11:30. Jackie

Bill was on time, thorough, and kept me informed as to what to look for. I would be happy with him for any future heating/cooling needs in the future. Mark D.

I appreciated the fact that this young man was a very god communicator. He explained the problem and what he was doing to correct it and instructions on the use of the new thermostat. I feel it is very important to be informed about the service being done and not just get a bill. He was very professional and courteous. AMK

Very happy with repair visit. I notified Staab after reading in the Tribune-Review that their company was awarded The Torch Award. Their pricing for labor was very fair. The plumber, Cliff, was knowledgeable, nice and cleaned up the area in which he worked. Extremely satisfied!!!

Cliff was great. He called ahead, came at a time convenient to us and did an excellent job. Mary & Ron

I was really impressed by Bill Gerst professionalism. From the time that he walked through the door until the time that he left, he had a positive attitude, which made me feel comfortable with him putting in our hot water tank. When a customer has to purchase a large item such as a hot water tank, it's overwhelming; mainly the financial stress during the holidays, or actually anytime. No one expects to be replacing things like this, so when the do need to, it's really nice to know that there are professionals out there, who are very nice like Bill. If all of your employees represent your company the way that Bill has, I feel as though we are in good hands. My wife and I will recommend your company to anyone in need of your services. Thank you. Mickey B.

I was very impressed with your field representative. His apperance and demeanor were excellent. His work was done to my complete satisfaction. John B.

Bill G was very professional, informative, and helpful. Thanks! - Ryan

Cliff was excellent and very friendly. He cleaned up after the work was done and he was efficient and kind. I would highly recommend him and have him back for our next repair. Darla

Service techs are friendly and knowledgeable. 10 year plus customer would not go anywhere else Good people to do business with. Rich W.

Bill G. checked furnace and installed new filters and water pad on Nov. 1. He noticed hot water tank was about 20 yrs old and suggested replacement. I agreed and we set a date for Nov. 3 and I appreciated the prompt action. He made installation on Nov. 3 and carried away old tank in a professional & pleasant manner. R.G.M.