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The Sports Authority1625 E Camelback Rd, Phoenix, AZ85016 USA
This store lied about their $100 cash card promotion. I made a qualifying purchase and was given (4) $25 cash cards (due to being out of $100 cards). The clerk had-wrote the date the cards were valid for (4/26 - 5/01) after stating they were valid f... (More) This store lied about their $100 cash card promotion. I made a qualifying purchase and was given (4) $25 cash cards (due to being out of $100 cards). The clerk had-wrote the date the cards were valid for (4/26 - 5/01) after stating they were valid for the whole week of 4/26 (also stated by the salesman walking around the store advertising the promo). I went to redeem these cards today (5/02) and was told by a manager that they would not honor these cards due to the hand written date having passed. I returned to the store with the ad for that week (and my receipt proving the purchase) showing the cards were in fact valid from 4/25 - 5/08. The manager still refuses to honor the promotion. The current clerks at the counter told me I am not the first customer this stunt was pulled on. I shop at this store regularly & spend a lot of money there & have never been treated this poorly. This proves the new management is more concerned with profit than cust. service. (Hide)
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