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Home TV & Appliances13820 N Tatum Blvd, Phoenix, AZ85032 USA
Disappointed. Ordered a refrigerator on Tuesday and was told to expect a call on the following Monday for delivery. No call. I called and was told it was "taken" by another salesman. I headed to the store and was told it was "on backorder". I w... (More) Disappointed. Ordered a refrigerator on Tuesday and was told to expect a call on the following Monday for delivery. No call. I called and was told it was "taken" by another salesman. I headed to the store and was told it was "on backorder". I was without a fridge! They offered to deliver a loaner and to expect a call on the following Monday for delivery of the fridge I ordered. Ha! I showed up at the store and was told, "Oh, it shows on the computer that it just showed up at the warehouse!". Delivered it on Tuesday and I had to take time off from work because of the inflexibility of the delivery crew. If they would have been upfront about the delivery, or called even if they hadn't received it from the warehouse, I would have been understanding. But to ignore the customer and make them wait and call to find out what was going on is unprofessional and rude! (Hide)
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