Hahn's Outdoor Power Equipment

Went in for 3 issues all under warranty; Said it would be 2 weeks. Roughly 3 week later said they just got the part and would take a few days to put in. Finally 2 weeks after that I came in and they said they just got the part that day. Turns out... (More) Went in for 3 issues all under warranty; Said it would be 2 weeks. Roughly 3 week later said they just got the part and would take a few days to put in. Finally 2 weeks after that I came in and they said they just got the part that day. Turns out they didn't fix the main problem or even look at that (although it was written on the notes), decided to change the spark plug and the air filter even though I didn't ask for that and said I owed them $78. Told them no and they pulled the cable off. I put the old one on in 1 minute. I wouldn't ever go back there. Strike me as completely dishonest. The main issue is a part on the housing that maintains the wheel height. I figured they would either replace the part or bend it to the correct shape. Either would have fixed the problem. They said they didn't know how to fix it. Morons.  (Hide)

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I've been bringing my lawnmowers here for almost 30 years. I recently left my mower there for blade sharpening. I waited for 3 weeks. Every time I called they kept promising to have it done in few days, but they never even started work on it.... (More) I've been bringing my lawnmowers here for almost 30 years. I recently left my mower there for blade sharpening. I waited for 3 weeks. Every time I called they kept promising to have it done in few days, but they never even started work on it. This isn't the Hahn's we all used to trust.  (Hide)

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