Desert Valley Aire, Inc.

I came home and found my air conditioner not working. I called them at nine o'clock at night and was surprised that I got a person instead of an answering service. They came out early the next morning and charged me $300 for parts and labor. I... (More) I came home and found my air conditioner not working. I called them at nine o'clock at night and was surprised that I got a person instead of an answering service. They came out early the next morning and charged me $300 for parts and labor. I havent had a problem with the a/c since then. I will call them again if I have another problem  (Hide)

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Very dishonest company. We are just victims to these crooks who are looking for quick money. Most of the workers should not be qualified to work on air conditioners.I am sad to say that this company does not care about anyone but themselves. We... (More) Very dishonest company. We are just victims to these crooks who are looking for quick money. Most of the workers should not be qualified to work on air conditioners.I am sad to say that this company does not care about anyone but themselves. We are allowing this company to come into our homes with dishonest intentions. I will be recommending another company that I have found in place of this company.  (Hide)

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Business Reply to this Review by dave

It is hard to respond to Guest98007 without any identifying information. Nevertheless Desert Valley Aire runs as many as 90 calls a day and realizes that all of its customers may not be satisfied. However Desert Valley Aires phones are answered... (More) It is hard to respond to Guest98007 without any identifying information. Nevertheless Desert Valley Aire runs as many as 90 calls a day and realizes that all of its customers may not be satisfied. However Desert Valley Aires phones are answered from 6 am to 8 pm, by office personal that have access to all customer information, and to respond to all of our customers concerns. By properly maintain an air conditioner it will last longer and use less energy. In the hot summer months in Phoenix, AZ thousands of air conditioners burn up every day because they are not properly maintained. When Coils become dirty and the Air Conditioner cannot remove the heat Minor components burn up first and if n  (Hide)

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Dave Meyers is a scam artist who has been with Ace Air, and Freedom and brought those companies down to nothing. He is a crude man, with no respect, I called him to complain about a $700 fan motor they installed on my elderly mothers house, that... (More) Dave Meyers is a scam artist who has been with Ace Air, and Freedom and brought those companies down to nothing. He is a crude man, with no respect, I called him to complain about a $700 fan motor they installed on my elderly mothers house, that was not even the correct size, he swore at me and told me i should have checked prices before and he was not going to put correct size motor in, we hired a reputable contractor who replaced it for $270 with the right size motor. Dave Myers makes a living running other peoples companys into the ground. I almost feel bad for Desert Valley Aire.......Almost  (Hide)

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Dave Meyers is a scam artist who has been with Ace Air, and Freedom and brought those companies down to nothing. He is a crude man, with no respect, I called him to complain about a $700 fan motor they installed on my elderly mothers house, that... (More) Dave Meyers is a scam artist who has been with Ace Air, and Freedom and brought those companies down to nothing. He is a crude man, with no respect, I called him to complain about a $700 fan motor they installed on my elderly mothers house, that was not even the correct size, he swore at me and told me i should have checked prices before and he was not going to put correct size motor in, we hired a reputable contractor who replaced it for $270 with the right size motor. Dave Myers makes a living running other peoples companys into the ground. I almost feel bad for Desert Valley Aire.......Almost  (Hide)

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Absolutely horrible service, ridiculous rates and god-awful smelling repairman (he smelled like a 10 year-old ashtray that's never been emptied). They didn't even fix my AC properly and I had to have another company come out to complete the work.... (More) Absolutely horrible service, ridiculous rates and god-awful smelling repairman (he smelled like a 10 year-old ashtray that's never been emptied). They didn't even fix my AC properly and I had to have another company come out to complete the work. They charged several hundred dollars for a cleaning which consisted of spraying a can of AC cleaner on my AC then hosing it off. Found the exact same can of AC cleaner at Home Depot for under $10! These guys are crooks!  (Hide)

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These A-holes have been phone spamming me for the past year. Over 12 calls despite my number being on the Do Not Call list for over 2 1/2 years. Not a smart way to gain new clients, you morons.

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The charles have maintained my air conditioning unit for over 20 years and I highly recomend them They our honest relibable and have served me well over the years

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just a another rip off compony they called with a 39.95 tune up [ by the way i am on the DO NOT CALL LIST] but went ahead with tune up anyway they canceled apt. twice said would come out for 34.95 i said ok promised to do a great job for me...... (More) just a another rip off compony they called with a 39.95 tune up [ by the way i am on the DO NOT CALL LIST] but went ahead with tune up anyway they canceled apt. twice said would come out for 34.95 i said ok promised to do a great job for me... once they showed up LATE the guy had no idea what he was doing less than 5 minutes working on my ac unit and told me i need over 400.00 in parts or my ac will stop working AND i should buy one of there service contracts... so they can come out twice a year and pull this scam again, by the way i did call out a rep. ac compony and found not a thing wrong with my ac still running just fine its only 3 years old also the guy they sent to my home for this tune up was not a ac tech found out he had no training in ac repair AT ALL.. WAS JUST TRYING TO SELL PARTS I DID NOT NEED AND SERVICE CONTRACTS,STAY AWAY FROM THIS COMPONY  (Hide)

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Business Reply to this Review by David Meyers

It is hard to respond to Guest59217 without any identifying information. Nevertheless Desert Valley Aire runs as many as 90 calls a day and realizes that all of its customers may not be satisfied. However Desert Valley Aires phones are answered... (More) It is hard to respond to Guest59217 without any identifying information. Nevertheless Desert Valley Aire runs as many as 90 calls a day and realizes that all of its customers may not be satisfied. However Desert Valley Aires phones are answered from 6 am to 8 pm, by office personal that have access to all customer information, and to respond to all of our customers concerns. By properly maintain an air conditioner it will last longer and use less energy. In the hot summer months in Phoenix, AZ thousands of air conditioners burn up every day because they are not properly maintained. When Coils become dirty and the Air Conditioner cannot remove the heat Minor components burn up first and if not replaced they cause major systems failures. Of course with the new federal mandates and the higher seer equipment, a home with a 10 year old air conditioner will actually save money by replacing the unit, as opposed repairing the older inefficient units. David Meyers Operations Manager  (Hide)

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