I went to their store the other day. They have a Christmas tree outside and it's loaded with roses that are all dead. Every one of them. Then I went inside to see the FTD centerpiece for Christmas, and it was so disappointing. The roses in it were dead, too, and it looked like it had been made 2 weeks ago. I listened to the lady on the phone who told a customer it was too late to help her, and the employee was actually nasty on the phone. This was a lousy place to be and I left without purchasing a thing.

I used Cactus Flowers several time over the years, but this most recent time the experience was horrible. The flowers were left at the door and, when I called, they said they were signed for by "LAD" which means "left at door". In 110 degree heat? They did give me my money back, but I certainly won't use them again. TS, Phoenix

Cactus Flowers did an exceptional job in delivering a beautiful flower arrangement to my mom on Christmas eve. The flower arrangement was very similar to what was pictured on the website, and was delivered in the same vase that I picked out online. The flowers were exactly what I would have picked out if I were there in person. At the time of delivery my mom wasn't home, and the delivery service had to leave it at the apartment office, but they followed up with a phone call to verify that she received it. The quality, reliability, and service that Cactus Flowers provided on this occasion makes them an easy choice for future occasions. Overall ordering flowers online was a great experience, and I might even send Mom another arrangement for Valentine's day.