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Nov 30, 2010
Nov 30, 2010
Mom' S Bakery6321 Stenton Ave, Philadelphia, PA19138 USA
This bakery needs some management and organization assistance. They are known for good dinner rolls. I ordered three dozen rolls two weeks prior to Thanksgiving and was told to come at 2:30pm to pick up rolls the day prior to that day. When I arrive... (More) This bakery needs some management and organization assistance. They are known for good dinner rolls. I ordered three dozen rolls two weeks prior to Thanksgiving and was told to come at 2:30pm to pick up rolls the day prior to that day. When I arrived at 1:30pm I was told that my rolls had to be picked up at 2:30. I was annoyed but went to Target and came back in an hour. At 2:30 they did not have my name, rolls or any made to give me. There was another customer next to me who came late and was told his rolls were sold. The store was full of irrate customers. If you come early you can't get rolls, if you come late you can't get rolls. When you come on time they are not done. What bakery would not have a suffucient stock of their main seller the day before the holiday. On top of that they were closing at 5 pm. There were also no other bakery items other than a few cinnamon buns on the shelf. The customer service and disorganization made me go somewhere else. Beware of Mom's! (Hide)
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