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Oct 14, 2013
Oct 14, 2013
Capital Auto Auction5135 Bleigh Ave, Philadelphia, PA19136 USA
Be very careful of placing a max bid with these people. I placed a bid of $1600, I won the car but the bid under me was $750. When asked why I did not get the car for $800? I was told that a "dealer" placed a bid for $1600 late but I still won. This... (More) Be very careful of placing a max bid with these people. I placed a bid of $1600, I won the car but the bid under me was $750. When asked why I did not get the car for $800? I was told that a "dealer" placed a bid for $1600 late but I still won. This ghost bid did not appear on the site nor on any records. There are several additional fees that they don't tell you about like the $45 internet fee and they charge $100 for Tags. Once they have your $, there is NO assistance with anything other than pushing your car to the street. The staff is rude and very impatient. Everyone outside the office that I spoke to had no answers to any of my questions regarding their questionable bidding process (just a lot of head shaking and shoulder shrugging ). Overall I felt cheated and robbed of any control the buyer should have. I would not use this site again. And I would not trust the $50 increment max bid process. (Hide)
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