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Aug 26, 2012
Aug 26, 2012
Old South Properties Inc6218 N 9th Ave, Pensacola, FL32504 USA
Our first year using them for property management went well. The people there are always pleasant on the phone and helpful. Things have changed. It was time for lease renewal and now they're over a month late, meaning our renter is going month to... (More) Our first year using them for property management went well. The people there are always pleasant on the phone and helpful. Things have changed. It was time for lease renewal and now they're over a month late, meaning our renter is going month to month. We got a call about a small leak in our roof, and it took two weeks to get it fixed because they were dragging their feet. They said they were short-handed, but sending a quick email that they're working on it takes one minute, and they were incommunicado. Now a hurricane is headed towards our house and as far as I know (now two weeks after sending an angry email and several phone calls) the lease still hasn't been renewed. Do they want our business or not? Back before choosing a company, I read a few reviews that they were great if they were selling your house, but as a property management company they're slow to respond and get things done. Over the first year, I totally didn't see that, but I sure am now. (Hide)
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