Guest 61019's comments pretty much sum it up. I took a component in almost three months ago for a repair job that should have taken a couple weeks to complete and am still waiting. Mr. McDowell charges a non-refundable "diagnostic fee" as soon as you drop off an item so you're pretty much screwed from the get-go. Communication from the business side has been basically non-existent. The place is indeed a disaster and McDowell had the audacity to complain to me about people not returning to pick up their equipment after being dropped off. I wonder why this is. Mr. McDowell, if you're out there reading, why don't you consider getting this issue resolved, and I'll consider taking down this review.

John McDowell repaired a vintage Sansui receiver for me a couple of years ago. He did an excellent job at a fair price. He is knowledgeable, helpful, honest, and thorough. I am very satisfied with his work and recommend him without reservation.

This place is horrible, disorganized, and he is dirty thief. I took a subwoofer here to be fixed; John had it two weeks past when he said he would have it completed by. I picked up the subwoofer and nothing had been fixed and he wouldn't refund my money. The Shop is in total chaos, he is disorganized, doesn't know what he is doing, and provides just all around bad service. He will not get your part back to you in the time he says he will and will still charge you as if he fixed your issues. I recommend you stay as for from this hack as possible. Oh and the address is wrong on google maps. He is in a single-wide trailer on McAllister Ave.. .that ought to tell you something.

This place is horrible, disorganized, and he is dirty thief. I took a subwoofer here to be fixed; John had it two weeks past when he said he would have it completed by. I picked up the subwoofer and nothing had been fixed and he wouldn't refund my money. The Shop is in total chaos, he is disorganized, doesn't know what he is doing, and provides just all around bad service. He will not get your part back to you in the time he says he will and will still charge you as if he fixed your issues. I recommend you stay as for from this hack as possible. Oh and the address is wrong on google maps. He is in a single-wide trailer on McAllister Ave.. .that ought to tell you something.