Keith Taylor- I expected quality when I purchased my leather sofa and chair from Ethan Allen. The service and quality were horrible. The leather was cheap, the sofa began to discolor after very little use. We were told it was normal wear and tear. I expect a $2000 sofa to last longer than 2 yrs. Each time we contacted the customer service we were given the run around. The back of the sofa was loose after the 3 year, they did send a customer service rep. out to fix it but we were told that it an exception. We again asked about the leather, we were told they could not do anything for us. It wasn't until later we also discovered after rearranging our furniture that the sofa and supposed matching chair are not even the same color of leather. I called cust. service to ask about the color differences and we were told that the sales person should have told us that the leathers may not an exact match. I would NEVER buy from Ethan Allen again.. BUYER BEWARE. They are not what they appear to be!