I would like to recognize team member
John Burns from the O’Reilly’s store located on 2035 Lamar Ave., Paris, TX. My car broke down while I was visiting Paris. It was a scary and stressful situation to me, but John Burns was the answer to my prayers and the helping hand that I needed at that moment. He was extremely kind and caring. I was very impressed with his level of intelligence and his knowledge about the products in the store. He was patient with me and took the time to guide me into finding everything I needed to fix my car problem. I am so happy that thanks to Johns advice, I was able to crank my car again, drive 60 miles and get home safe before dark, without having to call a towing truck. John Burns is a vivid example of the kind of customer care that makes a company great and sets them apart from their competitors. I have decided that from now on, after this experience, O’Rreilly’s is my auto parts store of choice.