The disappointment is beyond words! I read in other reviews that they did not answer and or return phone calls. I decided to call them anyway, not surprised when I didn't hear from them. Still gave them the benefit of the doubt and drove with my husband and little girl to the site in Paramus. After standing around and waiting for someone for 15, I was waved off by the manager without even attempting to talk to me. She asked that I leave my name and number at the desk!!! When I tried to tell her that I had left 2 messages she completely disregarded me and looked away. It was a packed room so I understand they don't need my business, however, I'm really bummed because I was looking to start my little girl in a program that I heard was awesome at a different location.