Alternative Heat has been family owned for over 30+ years. We have dedicated all our efforts to provide expert service and installation of all the products we sell. We will design and install your new custom fireplace or we can bring your old, tired...read more
Alternative Heat has been family owned for over 30+ years. We have dedicated all our efforts to provide expert service and installation of all the products we sell. We will design and install your new custom fireplace or we can bring your old, tired fireplace a fresh new look. We pride ourselves on the proper and safe installation of all our products. We are proud to have the following certifications and affiliations: National Fireplace Institute Certified Specialist # 102775 NJ Contractor?s License # 13VH01727100 MAPMPBA Certified
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Alternative Heat has been family owned for over 30+ years. We have dedicated all our efforts to provide expert service and installation of all the products we sell. We will design and install your new custom fireplace or we can bring your old, tired fireplace a fresh new look. We pride ourselves on the proper and safe installation of all our products. We are proud to have the following certifications and affiliations: National Fireplace Institute Certified Specialist # 102775 NJ Contractor?s License # 13VH01727100 MAPMPBA Certified
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May 15, 2013
by anonymous
1
May 15, 2013
business
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
They only got one star because NOT selecting ANY wasn't an option! I don't know what's worse about this "one man operation": the shoddy workmanship, or the fact that he doesn't stand by his work OR correct his mistakes! Terrible company to deal with!
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
I recently purchased a Vermont Casting wood stove and had it installed by Alternative Heat. I had a pleasant experience from start to finish. DJ is very knowledgeable and was very helpful. I would highly recommend Alternative Heat.
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
I was recommended to Alternative Heat by my contractor and I could not be happier! They provided my new gas fireplace and installed the doors to it. They were extremely knowlegable and I would definitely recommend!
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
We needed to replace a 30-yr old leaky fireplace screen and door. Went to two places and liked sales and service (included installation) at Alternative Heat.
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
When we walked into Alternative Heat we were just doing basic research for a gas stove. We had shopped online and had been to about 5 other stores to gain knowledge. This was not to be a "buy" day, and yet it become one because of Kathy and DJ. T... (More) When we walked into Alternative Heat we were just doing basic research for a gas stove. We had shopped online and had been to about 5 other stores to gain knowledge. This was not to be a "buy" day, and yet it become one because of Kathy and DJ. Their knowledge, pricing and honesty made that happen, and we have not been disappointed by them since. Their directions on installation, their willingness to help, their acceptance of our phone calls with a million questions after the deal was done was very, very impressive. You can see that their whole heart is into what they do, and they are generally very nice people who are concerned that their customers are happy. We love our stove!!! I would definitely do business with them again if the need came up, and would feel very comfortable about it. If you are in the market for a fireplace or stove, definitely go see them. You will understand what I am talking about when you meet them. Barbara and Joe (Hide)
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
I couldn't understand everytime I went to the store, it was always busy. But Kathy made sure to work personally with each customer before moving onto the next customer. After DJ installed our new wood fireplace insert, I understood why the store... (More) I couldn't understand everytime I went to the store, it was always busy. But Kathy made sure to work personally with each customer before moving onto the next customer. After DJ installed our new wood fireplace insert, I understood why the store was always busy. We are so happy and satisfied with our new wood fireplace insert. I don't know how DJ does it but he gets it all done by himself. Me being a neat freak, I totally appreciated that DJ was so maticulous with keeping the work area clean. DJ was so totally organized and knowledgable of all the products. Alternative Heat's prices are lower than others in the area. In the end, DJ explained and gave me instructions what I had to do when lighting the first fire. DJ took pictures of the installation prior to placing the insert into the fireplace. Kathy provided the pictures via email and I passed inspection without a hassle. I would highly recommend Alternative Heat to anyone. See you in the summer for cleaning. (Hide)
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
I am very satisfied with the service I received from DJ & Kathy of Alternative Heat. They are very pleasant & likable, as well as knowledgeable & professional. My Mendota gas fireplace insert is giving me much pleasure. It is beautiful to look it, e... (More) I am very satisfied with the service I received from DJ & Kathy of Alternative Heat. They are very pleasant & likable, as well as knowledgeable & professional. My Mendota gas fireplace insert is giving me much pleasure. It is beautiful to look it, easy to use, & provides extra heat in a large living room. DJ did a fine job installing it & was meticulous in getting a nice fit of the surround into the stones of my fireplace. I highly recommend this business. (Hide)
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
We have been dealing with Alternative Heat for nearly 20 years and they are excellent! DJ's workmanship is fantastic. We have always been happy with the service provided by DJ and Kathy--wouldn't even think of going anywhere else. The gas fireplaces... (More) We have been dealing with Alternative Heat for nearly 20 years and they are excellent! DJ's workmanship is fantastic. We have always been happy with the service provided by DJ and Kathy--wouldn't even think of going anywhere else. The gas fireplaces are a wonderful idea and saved us during Hurricane Sandy. (Hide)
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
Wanted doors put onto the front of my fireplace and they did so in a professional manner. Its a small family run shop and so that pride and attention to detail is clearly apparent in their work and the finished product. I would recommend them with... (More) Wanted doors put onto the front of my fireplace and they did so in a professional manner. Its a small family run shop and so that pride and attention to detail is clearly apparent in their work and the finished product. I would recommend them without question. (Hide)
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
We has a gas fired fire place installed the past summer by DJ and Kathy of Alternative Heat . We had obtained four prices and their price was competitive from the beginning . They are very straight forward and easy to deal with. Each date they pr... (More) We has a gas fired fire place installed the past summer by DJ and Kathy of Alternative Heat . We had obtained four prices and their price was competitive from the beginning . They are very straight forward and easy to deal with. Each date they promised was met and the workmanship was excellent and the installation process was neat ,clean and amazingly stress free. DJ and Kathy coordinated each aspect of the installation We had bought the fire place for its ambiance and also thought if there was a short power outage it would help keep the house warm. Well during the 6 day power outage of Sandy ,the fireplace ran almost 16 hours a day and the living room , kitchen ,dining room and bedrooms were as warm as if we had power and heat. I had a quick question for DJ during the black out and when I called him on his cell phone he pulled to the side of the road in order to have the time to answer my question. From beginning to end this purchase was one of the best and easiest home improve (Hide)
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
I used Alternative Heat 20 years ago to install attic fans and again this year to repair one. Extremely professional, good prices, prompt attention to my problem. I would definitely call again.
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
Roofers managed to damage my attic fan but DJ from Alternative Heat rescued it and had it humming in no time. He answered all my questions, was highly efficient and got right to the source of the difficulty. I highly recommend him. So nice to mee... (More) Roofers managed to damage my attic fan but DJ from Alternative Heat rescued it and had it humming in no time. He answered all my questions, was highly efficient and got right to the source of the difficulty. I highly recommend him. So nice to meet good, honest hard-working people in today's world. (Hide)
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
Very knowledgeable and professional. I had a wood fireplace insert installed and am very happy with it. The installation was done nicely and I would highly recommend this company. Top notch!
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Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
Alternative Heat has rightfully earned the reputation as THE BEST! DJ and Kathy are a wealth of information. They know their products, offered guidance and provided expert installation. They cleaned and installed new fireplace doors in our last h... (More) Alternative Heat has rightfully earned the reputation as THE BEST! DJ and Kathy are a wealth of information. They know their products, offered guidance and provided expert installation. They cleaned and installed new fireplace doors in our last home and when it came time to make changes in our new home, we knew just where to go! DJ and Kathy know their business! (Hide)
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Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
DJ and Cathy are always professional, detail oriented and a pleasure to deal with. They removed a dusty film from our Mendota and cleaned up our fireplace which we've enjoyed for 5 years. Cathy tried to give me instructions over the phone to avoid a... (More) DJ and Cathy are always professional, detail oriented and a pleasure to deal with. They removed a dusty film from our Mendota and cleaned up our fireplace which we've enjoyed for 5 years. Cathy tried to give me instructions over the phone to avoid a service call but due to surgery I couldn't do it so the service call was needed. Thanks for your help, much appreciated (Hide)
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Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
We had a pellet stove inserted by Alternative Heat about 2 years ago. The instillation was amazing, you would have never known that there was work done in the house. Our town inspectors were amazed at how well the job was done. Recently we had our s... (More) We had a pellet stove inserted by Alternative Heat about 2 years ago. The instillation was amazing, you would have never known that there was work done in the house. Our town inspectors were amazed at how well the job was done. Recently we had our stove cleaned by DJ. The service was "5 Star", he arrived at the scheduled time which was a 1/2 hour window rather than a 4-5 hour window. He was polite and professional. He immediately tarped of the area and began working on the stove. Mutiple trips to his truck and the vent pipe were made and on each time reentering the house he would wipe his feet. When the job was completed he explained what he had done, what he had found and offered suggestions on how to keep the stove running at its maximum potential. Again the area was spotless and not a trace off soot was to be found. I would recommend his store and services to anyone looking for a wood burning stove or pellet stove. (Hide)
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Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
We replaced our inefficient gas fireplace with a gas insert from Alternative Heat in Paramus. They were very knowledgeable, helpful and meticulous about their work. We had it installed on the day they promised and could not be happier with the work,... (More) We replaced our inefficient gas fireplace with a gas insert from Alternative Heat in Paramus. They were very knowledgeable, helpful and meticulous about their work. We had it installed on the day they promised and could not be happier with the work, product or friendly service we received. If you want your fireplace to be the best - go to Alternative Heat! Happy and warm in River Edge! (Hide)
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
Just had a new fireplace and stone work completed by DJ of Alternative Heat. I met with DJ in the summer to lay out the new fireplace and we ran into some problems with the local building code. After getting final approval in late October, DJ starte... (More) Just had a new fireplace and stone work completed by DJ of Alternative Heat. I met with DJ in the summer to lay out the new fireplace and we ran into some problems with the local building code. After getting final approval in late October, DJ started the job in mid November. When it looked like the job would not be completed by Thanksgiving, I explained to DJ and Kathy that this would be our first Thanksgiving at "home" in 30 years. DJ worked 12-14-16 hour days to comlete the job prior to Thanksgiving. The fireplace and stone work turned out spectacular. DJ's masonry skills is tremendous and his intricate stone placement and dedication to the job is evident in the finished product. I would recommend Alternative Heat to anyone looking for a new fireplace and consider having DJ do the stone work, it makes the fireplace really stand out. (Hide)
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
I worked with DJ and Kathy to install a gas insert into my existing fireplace. Both were exceptionally easy to work with and very flexible to timing and my needs. They held my hand thru the permit process and really explained everything very clear... (More) I worked with DJ and Kathy to install a gas insert into my existing fireplace. Both were exceptionally easy to work with and very flexible to timing and my needs. They held my hand thru the permit process and really explained everything very clearly. (Hide)
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
Very Satisfied with the Glass doors,reflective fire glass and R.H.Peterson natural Gas burner system. DJ and Kathy were very thorough in "educating" us both before and after the purchase. The glass doors were installed with great attention to detail... (More) Very Satisfied with the Glass doors,reflective fire glass and R.H.Peterson natural Gas burner system. DJ and Kathy were very thorough in "educating" us both before and after the purchase. The glass doors were installed with great attention to detail. Our plumber was given a direct number for R.H. Peterson and they were very thorough in answering his questions during the burner installation (Hide)
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
Highly recommend Alternative Heat for your home improvement project. DJ installed a granite surround, hearth and mantle for our existing gas fireplace. His work was extremely neat and his demeanor very professional. I would use his services in the f... (More) Highly recommend Alternative Heat for your home improvement project. DJ installed a granite surround, hearth and mantle for our existing gas fireplace. His work was extremely neat and his demeanor very professional. I would use his services in the future in a heartbeat! (Hide)
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
This is the third stove I have purchased from Alternative Heat and I have always been impressed with DJ's knowledge of his craft, his level of efficiency and how clean he worked. Their prices are fair, products exceptional and Kathy is a pleasure to... (More) This is the third stove I have purchased from Alternative Heat and I have always been impressed with DJ's knowledge of his craft, his level of efficiency and how clean he worked. Their prices are fair, products exceptional and Kathy is a pleasure to deal with when scheduling replacements or repairs. I don't trust anyone more that I do Alternative Heat! (Hide)
Alternative Heat300 N State Rt 17, Paramus, NJ07652 USA
DJ and Kathy are the best team in the business. They installed a gorgeous gas fireplace in our living room and an additional wood burning stove in our basement. We are about to have them put in another fireplace in our new house. We'd never go with... (More) DJ and Kathy are the best team in the business. They installed a gorgeous gas fireplace in our living room and an additional wood burning stove in our basement. We are about to have them put in another fireplace in our new house. We'd never go with anyone else. Quality work, super professional, careful with your belongings and ABOVE ALL HONEST! Worth every dime for top notch work and no hassles. (Hide)
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Alternative Heat has been family owned for over 30+ years. We have dedicated all our efforts to provide expert service and installation of all the products we sell. We will design and install your new custom fireplace or we can bring your old, tired fireplace a fresh new look. We pride ourselves on the proper and safe installation of all our products. We are proud to have the following certifications and affiliations: National Fireplace Institute Certified Specialist # 102775 NJ Contractor?s License # 13VH01727100 MAPMPBA Certified
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