Even though my wife had experienced difficulties doing business with these guys several years ago, after soliciting bids from three other auto-body shops on the Ridge, they came in at less than half the price of their nearest competitor, so over my wife's objections I decided to give them another chance. They did a SUPER job on my brand new car (the rocker panel of which I had badly scraped by getting too close to a curb) and when it looked like they might not have it by the time they promised, the owner even drove to my house to pick me up. I would definitely recommend K&L for both the quality of their work and--at least in my case--their extraordinarily competitive pricing! Home run, guys!