Sir or ma'm, we are very sorry for your poor experience. We also offer a copy card which can be used by people in the copiers. These can be paid for with in-hand money. And if the copies do come out and they are awful then I am sure we would be glad to refund you the money or offer you new copies of some sort. I know that this new system is frustrating, but several larger businesses in larger areas have started doing this and we are just part of the business trend right now. This method of copying tends to keep people from taking copies without paying for them, and helps to speed up the process for others who have adapted to the system. I am very sorry you had a bad experience at our store, I can guarantee you that everyday we work to the best of our abilities to keep all of our customers happy. I understand if this is something you are not willing to adhere to and respect your decision to shop wherever you like. Thank you for your time, Jared.