Dream Gowns

Nov 10, 2009 by Guest72802

Dream Gowns was a NIGHTMARE for me. I rush ordered a bridesmaid dress for an Al wedding.
I NEVER received a... (More) Dream Gowns was a NIGHTMARE for me. I rush ordered a bridesmaid dress for an Al wedding.
I NEVER received a call/message that my dress had arrived. I called to inquire & found out that the dress had been sitting in shop for 4 days (note I paid an additional $60 to rush, so they knew time was of the essence)
The inexperienced girl that took the call said "We tried to call on Monday (it was Friday at this point), but the phone messed up".
No apology that no attempt had been made to call me on Tues, Wed, Thurs, or Fri
I pick up the dress ($180.00) size 12...I ordered an 8--HUGE difference.
No offer to provide alterations, rather excuses that it was not their problem
I contacted Alfred Angelo who agreed, based on my measurements (taken by NIGHTMARE GOWNS) I was an 8
I had to pay another $65 for rush alterations.
I finally spoke with the owner that agreed to credit me for the rush charge, coming only after I froze the cc transaction.
BEWARE: DreamGowns was a NIGHTMARE for me.  (Hide)

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