Never have had such a poor experience with a vendor. Watch out and never write a check or let them order parts for you. Order direct from manufacturer and have any service compay install other than them. It does not matter if they are authorized as they will charge for a diagnostic fee regardless and not apply it and charge again to return. YOU WILL PAY FOR BOTH EVEN IF THEY DON'T FIX PROBLEM. The time you spend waiting for them is better spent looking for reputable service company.

They were going to charge me $123 for a part that costs $7.79 from Electrolux, I of course said forget it. When I refused to pay the $90 service charge, that they did not inform me of, Bruce said, "fine you don't have to pay it, but, we will never service any of your appliances and he hung up. I ordered the part from Electrolux and it is so simple I can install it myself.

ONLY COMPANY IN THE DESERT WHO KNOWS HOW TO REPAIR APPLIANCES.

good work and on time. Not cheep but worth the price.