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Sep 30, 2009
Sep 30, 2009
Toys R Us2906 Market Pl, Onalaska, WI54650 USA
This store has terrible customer service. I have been to this Toys R Us on several occasions and even participated in their gift registry program. Immature sales associates and inexperienced management have made for a poor representation of this c... (More) This store has terrible customer service. I have been to this Toys R Us on several occasions and even participated in their gift registry program. Immature sales associates and inexperienced management have made for a poor representation of this company. I attempted to shop here again today and witnessed 3 different customers walk out of the store without their merchandise due to long lines and employees aruguing with one another about who was supposed to be doing what in front of the customer. Very inappropriate. Return policy is very strict - no receipt, no exchange or credit is granted. Even if the product is in unopened in its original package and has a Toys R Us barcode/sticker. Although this was according to an employee who perhaps was incorrect. I do not recommend this store. (Hide)
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